Trust & privacy at PharmaFix
The short answer
Your authorized report is transmitted to the hosted analyzer for transient processing. The app is designed not to retain the raw file, claim rows, generated exports, or result, and it provides no saved-report history. Infrastructure providers process limited data as described in the Privacy Policy.
Your report
- Read in memory to compute your result, then discarded when the request returns.
- Not intentionally retained by the app: raw report files, claim rows, report NDCs and amounts, generated exports, and analysis results.
- No saved report history and no portal to log into.
- Not emailed by PharmaFix. Reports are sent only to the hosted analysis endpoint for the requested run.
Patient-name check and its limits
PharmaFix automatically rejects reports when it detects a patient-name column. This check examines column headings, not every value in the report, and may miss names elsewhere. Removing names alone does not establish legal de-identification or HIPAA compliance. Review your report before uploading; do not rely on this check to remove sensitive information.
No PHI or BAA-required reports
Do not upload protected health information (PHI). If a business associate agreement (BAA) is required for your report, do not upload it to the current service. Using PharmaFix or accepting these Terms does not create a BAA. Only use lawfully de-identified reports that you are authorized to submit, or fictional test data. If you are unsure, do not upload the report.
Payment
A payment processor handles checkout, payment details, purchase email, amount, and payment references. PharmaFix does not receive full card details, and no uploaded report is sent to the payment processor.
What is stored, and what is not
- Stored by the credit-account system: account identity (your purchase email), a credit balance, and a ledger of purchases and completed analyses. These are counts and metadata, not report contents.
- Not intentionally persisted by the app: your uploaded report, its claim rows, report NDCs and amounts, or the computed result.
Your concern, our answer
| Concern | PharmaFix answer |
|---|---|
| Is my report saved anywhere? | No. It is read in memory and discarded, and the app is designed not to retain or log its rows. Hosting systems still record technical request metadata. |
| Can someone pull up my past results? | No. There is no saved history and no portal. |
| Will my report be emailed? | No. Reports and results are never emailed by PharmaFix. |
| Who sees my card? | The payment processor. PharmaFix never sees full card details. |
| What account information is stored? | Credit-account, ledger, payment-reference, restore-token, session-related, and submitted contact metadata. No intentional report-row or result storage. |
| What happens when I submit a contact form? | Business-contact providers process limited information submitted through the form. They are not used for credit access, payments, pharmacy reports, or analyzer results. |
Restore access
Restore by email lets you re-link credits after clearing cookies or switching devices. The backend stores hashed, single-use token metadata and uses an email-delivery provider to send the link. The flow restores credit access only; it does not restore reports or results.
What we do not use
PharmaFix does not use its business-contact service provider for restore links, credit balances, authentication, or report data. Reports are transmitted to the hosted analyzer for transient processing; the app is designed not to persist the raw file, claim rows, or generated result.
Frequently asked questions
Do you keep a copy of my report?
The report is transmitted to the hosted analyzer and processed transiently. The app is designed not to retain the raw file, claim rows, or result, and there is no saved report history. Use Print / Save PDF if you want your own local copy.
What account information is stored?
The service stores credit-account, ledger, payment-reference, restore-token, session-related, and submitted contact metadata. The app is designed not to store report rows, report NDCs and amounts, or results there.
Will restore emails include my report?
No. Restore by email re-links credit access only. It does not email or restore reports, and the app is designed not to retain report rows or generated results.
Estimate your report's position against the 25% reference line
Upload only an authorized PrimeRx or Caremark report without direct patient identifiers. PharmaFix calculates report-based rates and is designed not to retain report rows or results.